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The KYC Process: Step by Step

Step 1: Provide Your Phone Number and Dependency

Give your phone number and choose your dependency status - self-reliant or dependent. An OTP will be sent to your phone for verification.

Once your phone number is successfully verified, we move on to step 2 which is email verification

Step 2: Verify Email and Select Dependency

Verify your email ID and select your dependency status . You will find a "branch code" , if you have no clue about it, please let the default "KAH" selected. Click "Register" after ensuring correctness and agreeing to terms and conditions. You will receive an OTP on your email.

Once your email is successfully verified, we move on to step 3 which is PAN verification

Step 3: PAN Verification

Enter your PAN number and date of birth. Make sure to accept the terms and conditions.

Once your PAN is successfully verified, you will see a Pop-up like this (see the screenshot below)

Note: Click "Proceed" if everything looks correct Or Press "Cancel" and restart
the process to enter correct details

Step 4: Select Your Trading Preference

Select your segment and your brokerage plan (discount or premium)

Once you have selected your preferred segment, proceed to Next Step

Step 5: Share Aadhar Details from DigiLocker

Please connect to Digilocker, make sure to read the instructions carefully on the left side. (Please see the screenshot below)

IMPORTANT: 

If you haven't signed up for Digilocker before. Just tap the "Connect To Digilocker" button. A little window from Digilocker will appear on your screen. In there, you'll type in your Aadhaar number and confirm it with an OTP sent on your phone. Then, you'll set your PIN and give consent to use your Aadhaar info to check who you are (this is called KYC). Don't worry, your full 12-digit Aadhaar number won't be seen or saved by us. And remember, the Aadhaar and PAN number should belong to you.

Step 6: Share Your Personal Details

Please share your personal details, make sure to check all the checkboxes on the left of your screen as shown in the screenshot below.

Once you have successfully submitted your personal details, you are required to share your bank details. Let's go to Step 7

Step 7: Share Your Bank Details

Please share your bank details, once you have filled out the bank details form, doublecheck that everything is correct and press submit

IMPORTANT: 

After you submit the bank details , the system will transfer 1 Rs in your account to verify your bank, you may see the message on your screen as shown in below screenshot

If the deposit is unsuccessful, no need to worry. It only means you haven't added the bank proof, so it's time to add the bank proof, see the screenshot below for the reference. Please check the type of document required and acceptable image format.

Step 8: Add or Upload Your Signature

Please do your signature on the screen or you can upload your signature. Once you have done it click "Next" to finish this process and move on to the next process.

Once you have successfully uploaded your signature, you are required to do the in-person verification via a web cam on your computer. 

Step 9: Enable Web Cam And Capture Your Image

Please enable your camera by pressing the "Enable Camera" button, once it is enabled the "Enable Camera" button will be replaced by a "Capture" button. Press the "Capture" button for in-person verification.

Make sure to read all the important image instructions properly to know how to capture image.

Once the in-person verification is done successfully, you will see the "Success" screen as shown in screenshot below and you will receive an email for E-sign document. So, please check you email once you see the screen below:

Step 10: Please Proceed to E-Sign. 

Once you click on the link in the email you receive, you will be taken to E-sign document, it's a 3-step process. Please see Step 10-a, Step 10-b, Step 10-c and Step 10-d below:

Step 10-a: Click on process to E-sign as shown below:

Step 10-b: Verify your Aadhar with OTP for Equity E-sign

Step 10-c: Now, do KRA E-sign as shown below

Once Equity E-sign is successful, you will be taken to the next screen as shown below.
On this screen please press the green "KRA E-sign button" to complete the process

Step 10-d: Verify your Aadhar with OTP for one more time for KRA E-sign

You will see the screen again, as you say in Step10-b above, please enter valid Aadhar number and verify

Once you have successfully verified, you are done. You will now see a success message as shown below.

Step 11: Congratulations! You have successfully completed the process. 

Step 12: After E-sign, your DP number and client code will be received shortly via Email.

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Beware of fraud calls asking you to transfer money for investing and promise higher return on behalf of GCL. We never promise any kind of return. Please also verify bank details of GCL or call on number available on website before transferring money.

Attention Investors :

  1. Prevent unauthorised transactions in your account -- Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day .......... Issued in the interest of Investors

  2. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

  3. Prevent Unauthorized Transactions in your demat account -- Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat Account directly from CDSL on the same day...............issued in the interest of investors.

  4. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

  5. Filling compliant on SCORES - Easy & Quick.

    • a) Register on SCORES portal. b) Mandatory details for filing complaints on SCORES. i) Name, PAN, Address, Mobile Number, E-mail ID. c) Benefits: i)Effective Commincation ii) Speedy redressal of the grievances

  6. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.

  7. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

  8. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

Advisory – KYC Compliance :

  1. All investors are requested to take note that 6 KYC attributes i.e., Name, PAN, Address, Mobile Number, Email id and Income Range have been made mandatory. Investors availing custodian services will be additionally required to update the custodian details.

  2. Investors may contact their respective stockbrokers / depository participants for updation of details in their trading / demat account.

  3. The last date to update KYC is on or before March 31, 2022.

  4. Thereafter non-compliant trading accounts will be blocked for trading by the Exchange.

  5. The non-compliant demat accounts will be frozen for debits by Depository Participant or Depository.

  6. On submission of the necessary information to the stockbroker and updation of the same by the stockbroker in the Exchange systems and approval by the Exchange, the blocked trading accounts shall be unblocked by the Exchange on T+1 trading day.

  7. The demat account shall be unfrozen once the investor submits the deficient KYC details and the same is captured by the depository participant in the depository system.

  8. To ensure smooth settlement, the investors are requested to ensure that both the trading and demat accounts are compliant with respect to the KYC requirement.

  9. The investors are hereby requested to comply with the regulatory guidelines issued by Exchanges and Depositories from time to time with regard to KYC compliance and related requirements.

Investor Advisory

  • Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

  • Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

  • Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link: https://www.nseindia.com/invest/about-defaulter-section

  • Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

  • Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

  • Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

  • Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.

  • Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.

Risk Disclosures

  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.

  • On an average, loss makers registered net trading loss close to ₹ 50,000.

  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.

  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.

Advisory for option Trading

  • Sharing of trading credentials – login id & passwords including OTP’s.

  • Trading in leveraged products like options without proper understanding, which could lead to losses

  • Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks

  • Dealing in unsolicited tips through WhatsApp, Telegram, YouTube, Facebook, SMS, calls, etc.

  • Trading in “Options” based on recommendations from unauthorised/unregistered investment advisors and influencers.

In case, if you want to register your complaint through SEBI Score Portal, please Click here Filing compliant on SCORES- Easy & Quick : (a) Register on SCORES Portal (b) Mandatory details for filing complaints on SCORES i. Name, PAN, Address, Mobile Number, E-Mail ID (c) Benefits: i. Effective Communication ii. Speedy redressal of the grievances

*Disclaimer: "Investment in securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed the SEBI prescribed limit."